“Has anyone replied to Alex?”
Now everyone can see.
Bring connected messages into a shared inbox. Give the conversation an owner, leave a note and hand it over without losing the story.
A better way to handle enquiries
Player conversations, club contacts and helpful AI. All together, so your team can get on with the day.
Built for padel and racket clubs. Made for the people running them.From the first enquiry to the next invitation, keep the conversation connected.
Alex asks about the beginners’ clinic by email. Your team can see the conversation, who is handling it and what needs a reply.

Bring connected messages into a shared inbox. Give the conversation an owner, leave a note and hand it over without losing the story.
A better way to handle enquiries
Keep contacts, player relationships and conversations close. Give the next person on shift the background they need to make someone feel known.
Get to know your people
The same questions come up every day. Operator helps turn your approved club information into a useful reply, while your team checks the details.

Bring the audience, announcement and review together. Prepare a thoughtful invitation for the people who will want to hear about it.
Available now: campaign preparation and review.
Player campaign sending is not yet enabled.

Connect your club’s channels. Give your team one place to respond.
Channel availability depends on your club’s setup, permissions and verified connections.
Explore connectionsA focused pilot for clubs that want a clearer way to work together.
Join the pilot waitlist. Share how your team works and which conversations you want to bring together.
Once invited, connect the right accounts, add approved club information and invite your team.
Find the person, prepare the reply and review the next step together. Start small, with a real club workflow.
ThirdSet brings player conversations, contact information and campaign preparation into one workspace. Your team can handle enquiries together, find a player’s history and use Operator to prepare replies from approved club information.
The initial release focuses on Inbox, People, Operator and Marketing. Keep using your existing booking and payment systems. Booking calendars, Finance and Operations are outside this release.
Operator is the AI assistant in your workspace. It helps read permitted information, explain what is known and prepare a reply. Your team reviews the details and any supported send action. A suggestion is not a sent message.
The platform supports configured Gmail, WhatsApp and Instagram channels. The channels available to your club depend on account access and setup. Each connection needs to be verified before your team relies on it.
You can prepare audiences, event announcements and content for review. Player campaign sending is not yet enabled. Campaign preparation is separate from replying to a player in Inbox.
Join the pilot waitlist and tell us about your club. Access is arranged for selected clubs after reviewing their setup. A waitlist request records your interest; it does not immediately create a workspace.
More of the conversation. Less of the chasing.