Meet the ThirdSet pilot Built for the people behind the club
A closer look at your next club day

A clearer day at your club.

Player conversations, club contacts and helpful AI. All together, so your team can get on with the day.

Built for padel and racket clubs. Made for the people running them.
Every enquiry, togetherA shared view for your team
Know your playersThe right history, close by
A head start on repliesYour knowledge, with AI help
Plan your next club momentAudiences and content in one place
A day at your club

Good service starts with a simple question.
Keep everything you need for the answer together.

From the first enquiry to the next invitation, keep the conversation connected.

A new player. A familiar question.

Alex asks about the beginners’ clinic by email. Your team can see the conversation, who is handling it and what needs a reply.

Explore Inbox
Alex’s enquiry and the club’s reply composer.
Give every enquiry a clear owner.
Your club, connected

Four useful tools.
One place to work together.

INBOX

“Has anyone replied to Alex?”
Now everyone can see.

Bring connected messages into a shared inbox. Give the conversation an owner, leave a note and hand it over without losing the story.

A better way to handle enquiries
Alex’s enquiry and the club’s reply composer.
PEOPLE

Remember the person.
Not just the last message.

Keep contacts, player relationships and conversations close. Give the next person on shift the background they need to make someone feel known.

Get to know your people
Alex’s player record, contact details and club notes.
MEET OPERATOR

An extra pair of hands.
With your club’s knowledge.

The same questions come up every day. Operator helps turn your approved club information into a useful reply, while your team checks the details.

  • Use the conversation and permitted records
  • See which club information supports the answer
  • Review the message before a supported send
See how Operator helps
Operator’s explanation and suggested reply.
MARKETING

Your next clinic.
Your next club social.
Start with the right people.

Bring the audience, announcement and review together. Prepare a thoughtful invitation for the people who will want to hear about it.

Available now: campaign preparation and review.
Player campaign sending is not yet enabled.

Prepare your next campaign
A welcome workflow checks consent before preparing an invitation.
Start with the conversations you already have

Meet your players
where they message you.

Connect your club’s channels. Give your team one place to respond.

GmailWhatsAppInstagram

Channel availability depends on your club’s setup, permissions and verified connections.

Explore connections
Getting started

Start with one conversation.
Build from there.

A focused pilot for clubs that want a clearer way to work together.

01

Tell us about your club

Join the pilot waitlist. Share how your team works and which conversations you want to bring together.

02

Set up your workspace

Once invited, connect the right accounts, add approved club information and invite your team.

03

Handle the next enquiry

Find the person, prepare the reply and review the next step together. Start small, with a real club workflow.

The handbook

A little guidance.
A confident team.

Explore all guides
Good questions

A few things
you might be wondering.

What does ThirdSet do for my club?

ThirdSet brings player conversations, contact information and campaign preparation into one workspace. Your team can handle enquiries together, find a player’s history and use Operator to prepare replies from approved club information.

Does it replace my booking system?

The initial release focuses on Inbox, People, Operator and Marketing. Keep using your existing booking and payment systems. Booking calendars, Finance and Operations are outside this release.

What is Operator?

Operator is the AI assistant in your workspace. It helps read permitted information, explain what is known and prepare a reply. Your team reviews the details and any supported send action. A suggestion is not a sent message.

Which messaging channels can we connect?

The platform supports configured Gmail, WhatsApp and Instagram channels. The channels available to your club depend on account access and setup. Each connection needs to be verified before your team relies on it.

Can we send marketing campaigns?

You can prepare audiences, event announcements and content for review. Player campaign sending is not yet enabled. Campaign preparation is separate from replying to a player in Inbox.

How do we get started?

Join the pilot waitlist and tell us about your club. Access is arranged for selected clubs after reviewing their setup. A waitlist request records your interest; it does not immediately create a workspace.

For the people behind the club

Make your next club day
a little easier.

More of the conversation. Less of the chasing.